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Contact us.

How can we help?

Contact Us

Check `n Go
P.O. Box 36124
Cincinnati, OH 45236

Feedback Hotline
888-372-9329

Retail Support
800-561-2274

 

A person smiles while reclining on a couch looking at a mobile phone

Check `n Go
P.O. Box 36454
Cincinnati, OH 45236-0454

Feedback Hotline
888-372-9329

Retail Support
800-561-2274

Questions or Concerns ?

Do you have questions about your application or loan? Want to find out more about refinancing? Need to update your account information? Log into your Pocket360™ account today.

You can also contact our Customer Service team by choosing one of the options below, or take a look through our FAQ section to see if your question has already been answered.

  • Loan & Application Questions
  • Feedback
    & Complaints
  • Fraud Concerns

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Commonly Asked Questions

Mail payments to:

CNG Holdings Customer Payments
PO Box 202101
Dallas, TX 75320-2101

Overnight payments to:

Lockbox Services 202101
Attn: CNG Holdings Customer Payments
2975 Regent Blvd, Suite 100
Irving, TX 75063