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Frequently Asked Payday Loan Questions
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Frequently Asked Payday Loan Questions
Frequently Asked Payday Loan Questions

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We want to hear from you! If you've got any questions about Check 'n Go, payday loans, our upcoming products and services, locations near you, or career opportunities, please fill out the form below. A Check 'n Go associate will be in touch.
For questions or complaints that you may have for a state regulator, click here to find your state's regulatory agency.

General Information
1-800-561-CASH (2274)
Available 24/7

Online Cash Advance Account Service
Check 'n Go
Attn: Customer Service
Phone: 1-800-723-7022
Email: customerservice@checkngo.com

Store Customer Comments
Attn: Customer Service
Phone: 1-888-3-PAYDAY
Email: comments@checkngo.com
For individual store locations: Store Locator

Online Installment Loan Account Service
First Bank of Delaware
Attn: Customer Service
Phone: 1-800-53-MONEY
Email: customerserviceilp@fbdel.com


Corporate Headquarters
Check 'n Go
7755 Montgomery Road, Suite 400
Cincinnati, OH 45236
Phone: 888-296-CASH (2274)

Employment Inquiries
Talent Acquisitions Department
Email: hrrecruiting@checkngo.com

Media Inquiries
Public Relations Department
Phone: 513-229-6843
Email: news@checkngo.com

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