FAQs: Renewal, Rollover, and Refinancing

At Check 'n Go, we offer a variety of ways to renew your short-term loans. These include payday loan refinancing, installment loan refinancing, and rollovers.

Please read on for disclosure of our renewal policy and answers to common questions concerning these three types of short-term loan renewals.

Payday Loan Refinancing FAQs

What is payday loan refinancing?

Payday loan refinancing allows you to apply for additional financing to extend the amount of time you have to repay your loan. When you refinance your payday loan, you must pay off your existing finance charges. Some states also require you to pay down a portion of the principal on your existing loan.

Keep in mind that payday loan refinancing is not available in every state. To find out if your state allows refinancing, please consult our state center.

How will I know when I'm eligible for refinancing?

If you've recently taken out an online payday loan from Check 'n Go and you become eligible for refinancing, you'll see a notification message upon logging into your "My Account" page.

How do I refinance my payday loan?

When you're ready to refinance your payday loan, start by logging into your "My Account" page and clicking the button labeled "Refinance Now." Note that this button is only visible when your loan is eligible for refinancing.

After clicking the "Refinance Now" button, you'll be taken to a screen that allows you to customize the refinancing of your loan. You'll be shown the refinancing options available to you, which may include standard, step up, or pay down.

With standard refinancing, you pay only the transaction fees due on your previous loan. However, because you are extending the loan principal another term, you will be responsible for additional fees.

If you qualify for more financing than you borrowed with your previous loan, you can choose to step up your refinancing amount. When you step up, you take out a second loan that's larger than your prior loan. This money is automatically applied towards the principal and fees of your previous loan, and any additional cash goes directly to you. However, since your new loan is larger than your original loan, you will be responsible for a larger principal with accompanying fees on your next due date.

You can also choose to use your refinancing to pay down the principal of your previous loan. In fact, this is required in some states. When you choose the pay down option, you not only pay off your existing fees, but you also pay off part of your principal. Because the remaining balance on your principal is extended to another term, you will be responsible for any additional fees on that balance.

Once you choose which refinancing option to proceed with, you should select the amount of your refinance. As you select the amount of refinancing you would like, a refinance summary automatically updates to show you the amount of funding provided to you, the refinance principal, refinance fees, and the total refinanced amount. When everything is completed the way you want it, just click "Continue."

On the next screen, you will be provided any funding documents that require your electronic signature. Upon signing and submitting these documents, you will be taken to a Thank You page that includes your loan number, the number of refinances you have remaining, and a refinance summary similar to the one described in the previous paragraph.

Where can I find the fees and due dates for my payday loan refinance?

The fees and due dates for your payday loan refinance can be found during the application process on any page with a refinance summary. The refinance summary will include the due date, principal amount, fee amount, and total amount due for your new loan. You can also find the next payment amount, next payment due date, and loan number for any of your existing loans on your My Account page.

How many times can I refinance my payday loan?

The number of times you can refinance your payday loan varies from state to state. Please see our state center for more details regarding payday loan refinancing in your state. In addition, when you apply for online payday loan refinancing through your My Account page, you will see messaging letting your know how many refinances you have left.

Installment Loan Refinancing FAQs

What is installment loan refinancing?

Installment loan refinancing allows you to apply for additional financing to extend the amount of time you have to repay your loan. When you refinance your installment loan, you must pay off your existing finance charges. Some states also require you to pay down a portion of the principal on your existing loan.

Keep in mind that installment loan refinancing is not available in every state. To find out if your state allows refinancing, please consult our state center.

How will I know when I'm eligible for refinancing?

If you've recently taken out an online installment loan from Check 'n Go and you become eligible for refinancing, you'll see a notification message upon logging into your "My Account" page.

How do I refinance my installment loan?

When you're ready to refinance your installment loan, start by logging into your "My Account" page and clicking the button labeled "Refinance Now." Note that this button is only visible when your loan is eligible for refinancing.

After clicking the "Refinance Now" button, you'll be taken to a screen that allows you to customize the refinancing of your loan. As you select your new loan amount, a refinance schedule and summary will automatically update to reflect the details of your new loan. Just click the "Continue" button once you're ready.

On the next screen, you will be provided any funding documents that require your electronic signature. Upon signing and submitting these documents, you will be taken to a Thank You page that includes your loan number, the number of refinances you have remaining, and a refinance summary.

Where can I find the fees and due dates for my installment loan refinance?

The fees and due dates for your installment loan refinance can be found during the application process on any page with a refinance summary. The refinance summary will include the due date, principal amount, fee amount, and total amount due for your new loan. You can also find the next payment amount, next payment due date, and loan number for any of your existing loans on your My Account page.

How many times can I refinance my installment loan?

The number of times you can refinance your installment loan varies from state to state. Please see our state center for more details regarding installment loan refinancing in your state. In addition, when you apply for loan refinancing through your My Account page, you will see messaging letting your know how many refinances you have left.

Rollover FAQs

What is a rollover?

A rollover lets you reconsolidate your payday loan into an installment loan. An installment loan offers you access to more cash with more time to pay it back. When you rollover your payday loan, you must use your new loan to pay off your existing finance charges. Some states also require you to pay down a portion of your existing loan.

Keep in mind that rollovers are not available in every state. To find out if your state allows rollovers, please consult our state center.

How will I know when I'm eligible?

If you've recently taken out an online payday loan from Check 'n Go and you become eligible for a rollover, you'll see a notification message upon logging into your "My Account" page.

How do I rollover my payday loan into an installment loan?

When you're ready to rollover your payday loan into an installment loan, start by logging into your "My Account" page and clicking the button labeled "Rollover My Loan." Note that this button is only visible when your loan is eligible for a rollover.

After clicking the "Rollover My Loan" button, you will be taken to a screen that allows you to customize your rollover. As you select your new loan amount, a rollover schedule and summary will automatically update to reflect the details of your new loan. Just click the "Continue" button once you're ready.

On the next screen, you will be provided with any funding documents that require your electronic signature. Upon signing and submitting these documents, you will be taken to a Thank You page that includes your loan number, the number of rollovers you have remaining, and a rollover summary.

Where can I find the fees and due dates for my rollover?

The fees and due dates for your rollover can be found during the application process on any page with a rollover summary. The rollover summary will include the due date, principal amount, fee amount, and total amount due for your new loan. You can also find the next payment amount, next payment due date, and loan number for any of your existing loans on your My Account page.

How many times can I refinance my rollover?

The number of times you can rollover your payday loan into an installment loan varies from state to state. Please see our state center for more details regarding rollovers in your state. In addition, when you apply for a rollover through your My Account page, you will see messaging letting your know how many rollovers you have left.