General FAQs

Is my payday loan transaction confidential?

The confidentiality of a payday loan transaction depends on the reputation of the payday lender. In the case of online payday lending, security is even more crucial and depends not only on the policies of the provider, but on the structure of the company's website as well.

For the safest possible payday loan transaction, make sure of the following before borrowing:

Privacy Policy
Every payday lender should freely provide you with a privacy policy, whether you borrow in-store or online. This policy should be clear and concise and should outline all the circumstances in which your information is or is not shared with other companies. Online payday loan providers should make their privacy policies easy to locate and free to download.

Secure Site
Online payday loan lenders should encrypt their sites to ensure your security. Check in the bottom right corner of your Internet browser for the lock icon, which means that the site is encrypted and safe. You should also make sure your online transaction is secured through other reputable means as well, like with an Internet security and infrastructure specialist such as VeriSign. These additional security measures will be displayed on the site where you enter your sensitive information.

Direct Lenders
Dealing with a direct lender means your personal information goes directly to the payday loan provider and does not pass through an aggregator or a middleman. A direct lender is the safest possible provider for your payday loan transaction.

We provide a list of services to look for when choosing a payday loan provider.