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I am a customer of Capital Community Bank
I would like to report
Feedback / Complaint
Please select the nature of the report
Someone used my existing account/profile to obtain a loan without my consent.
Someone used my credit card/debit card/bank account to make a payment on an account without my consent.
I'm aware of an employee committing fraud.
Someone called me about a loan application and it is not mine.
Someone called me to collect on a loan that is not mine.
None of the above.
Preferred Contact Method
What is the best time to call?
How did you learn about this issue?
Have you reported the issue to any law enforcement agency?
Have you ever applied for a loan at Capital Community Bank?
Loan Number (if known)
Social Security Number (last 4 numbers)
Disputed Payment Information
e.g., 5.00 or 12.35
What type of account was used?
Checking or Savings?
Account number (last 4 digits)
Routing number (9 digits)
Credit or Debit card?
Have you contacted your bank to file an unauthorized use report?
Has your bank reimbursed you?
Contact your bank to file an unauthorized use report.
Have you been a victim of identity theft at any other lender or financial institution?
Have you filed a report with law enforcement?
Please provide details.
Include case number.
Do you have any idea who may have used your information without your consent?
Please provide any additional information.
ALERT: To protect your privacy, we recommend you redact, or black out, personally identifiable information (PII), such as Social Security Number, Date of Birth, Bank Account number, Driver’s License number, etc., in documents uploaded on this site.
When did you discover the issue?
Explain the nature of your feedback/complaint