Installment Loan FAQ

At Check `n Go, we’re dedicated to keeping our customers informed. Here, you can learn about key aspects of installment loans, like how the qualifying, application, and repayment processes work; how much you can borrow, and much more. If your question doesn’t appear in the list below, please give us a call at 1-800-561-CASH (2274).

What is an installment loan?

An installment loan is a loan that typically offers larger loan amounts than a payday loan, with the ability to make regular payments over a period of time until the loan is paid off. People use installment loans for a variety of reasons – to consolidate bills, buy a vehicle, cover unplanned expenses or take care of other money needs.

At Check `n Go, we offer installment loans as an option for customers who need a larger loan amount and more time to pay it back than a payday loan can provide. Typically, Check `n Go installment loans are paid off over a three- to 18-month period. Currently, installment loans from Check `n Go are available online in certain states and at store locations in Illinois. Another type of installment loan, The Choice Loan, is available at Check `n Go retail locations in select states. To get started on an installment loan, apply now or visit a Check `n Go location near you.

How can you determine if an installment loan is the right choice?

First, clearly assess the financial situation. Installment Loans are intended as an occasional, short-term solution and not as a source of ongoing help. If you need more help than an installment loan can provide, consider talking to a professional credit counselor.

Only borrow the amount that you’re certain you can repay on time. If you’re able to budget the prompt repayment of your loan into your next pay period, you’re taking the responsible approach. When used responsibly and as intended, an installment loan works as a good alternative to late fees, credit card debt, and damaged credit scores.

Why do people choose installment loans?

First, clearly assess the financial situation. Installment loans are intended as an occasional, short-term solution and not as a source of ongoing help. If you need more help than an installment loans can provide, consider talking to a professional credit counselor.

Only borrow the amount that you’re certain you can repay on time. If you’re able to budget the prompt repayment of your loan into your next pay period, you’re taking the responsible approach. When used responsibly and as intended, an installment loans works as a good alternative to overdrawing your bank account** and may help you cover emergency needs and unexpected expenses.

Why should I use Check ‘n Go for an installment loan?

Check ‘n Go provides personalized and knowledgeable customer service with competitively-priced, hassle-free financial products. Check ‘n Go is backed by a network of over 700 stores nationwide. We offer convenient, secure online options. For more than a decade, our reputation for integrity has ensured your confidentiality and security.

When you have an installment loan from Check `n Go, you’ll also have free access to the TransUnion CreditView™ Dashboard where you are able to monitor and manage your credit. We know that keeping an eye on your credit is important to you – and it’s important to us, too.

We continually develop partnerships with financial service lenders to add new products and services to meet your changing needs.

Our customers know our reputation for integrity, confidentiality and security. As an online customer, you can enjoy the convenience of applying for an installment loan any time of the day –from home or work. Your loan funds are deposited directly into your checking account.

Check ‘n Go takes every measure to keep your information confidential and secure. We encrypt your personal information with Verisign, and use industry standard encryption technology to transfer your data to and from our site. Our servers are maintained in secure facilities to prevent loss, misuse, or alteration of data.

How do I qualify for an installment loan?

Our underwriting criteria and the verification of your information determines whether you or not you will qualify for an installment loan.

Here’s what you need to qualify:

  • A verifiable form of income. This can include: your most recent pay stub, SSI award letter, or retirement benefits (including pension and alimony). We do not accept beneficiary income.
  • An active checking account that allows direct deposit.

How much can I borrow on an installment loan?

When it comes to installment loans, the amount you can qualify to receive depends on a number of different factors, including income level, state of residence, and other underwriting criteria.

Income Level
Installment loans are income-based loans, which is why lenders will request proof of steady employment. How much you earn will determine the initial amount you are able to receive. This keeps your installment loan from exceeding the amount you can afford to repay.

State of Residence
Installment loans are only available in select states. To see a list of states where installment loans are available, click here.

How often can I take out an installment loan?

Online installment loan offer a quick, hassle-free solution when you need to cover unexpected or emergency expenses. While they’re available whenever you need them, you shouldn’t use online installment loans as a long-term financial solution.

Check ‘n Go allows for up to eight installment loans in any 12 month period.

Does Check ‘n Go check my credit rating for an installment loan?

Yes. We obtain credit information from Experian, a global credit information service that Check ‘n Go uses to determine credit worthiness. You must have a minimum FICO score of 500 in order to qualify, although this is subject to change.

Is my installment loan transaction confidential?

The confidentiality of an installment loans transaction depends on the reputation of the lender. When lending online, security becomes even more crucial and depends not only on the provider’s policies, but on the structure of the company’s website. We use VeriSign to encrypt our customers’ personal information, and our servers are housed in secure facilities to prevent loss, misuse, or alteration of data.

For the safest possible installment loans transaction, make sure of the following before borrowing:

Privacy Policy
Every lender should freely provide you with a privacy policy, whether you borrow in-store or online. This policy should clearly and concisely outline all the ways your information is or isn’t shared with other companies. Online installment loans providers should make their privacy policies easy to locate and free to download.

Secure Site
Online lenders should encrypt their sites to ensure your security. Check in the bottom right corner of your Internet browser for the lock icon, which means the site is encrypted and safe. You should also make sure your online transaction is secured through other reputable means, like with an Internet security and infrastructure specialist such as VeriSign. These additional security measures will be displayed on the site where you enter your sensitive information.

After I pay off my installment loan, can I get another installment loan?

Yes, you can reapply the same day you pay off your existing installment loan. Please provide proof of debit within three business days of repaying your loan.

We re-assess your loan eligibility whenever you apply for a new installment loan, even if you were a faxless customer. This includes calling the phone numbers you provided to verify your employment. Check ‘n Go values your privacy, though, and we will not disclose where we’re calling from. As long as your previous loan has been paid off in good standing or in our collections department, we can lend to you again.

What are the steps to get an installment loan?

  1. Complete and submit your online application
  2. Review your loan documents, loan status, amount of loan offer, total payback amount, and payment due dates.
  3. Electronically sign your loan agreement by checking the box on your application to accept your loan documents. This requires no special software.
  4. Use the Upload Docs feature during your loan application process, or fax (1-800-723-7032) your supporting documents requested on the application (usually your most recent pay stub that’s less than 30 days old).
  5. You will receive an e-mail once all documents have been received and processed. Typically, we’ll electronically deposit the loan amount directly into your checking account on the next banking business day.
  6. Payments are due on your pay date and will be directly withdrawn from your account.

How long does it take to get approved for an installment loan?

Once you’ve submitted your application and accepted your loan agreement, you’ll receive a decision regarding your installment loan. Unless you have been told not to send in any documents, please fax or email your most recent pay stub from within the past 30 days. The document you send will help determine the completion and funding of your loan. The amount of time it takes to process your loan depends on how quickly you send in your documents. The sooner you send in your documents, the sooner Check ‘n Go can verify the phone numbers you provided and check your 30-day bank statement for a source of income.

When will I receive the funds from my installment loan?

Receiving your installment loan funds is as quick as the time it takes your application to be approved. The sooner all your loan documents are in order, the sooner your application will be approved. Once the approval goes through, your loan will be originated, and funds will be electronically deposited directly into your bank account the following business day. You will not need a voided check.

If we are able to verify your information and originate your loan before 8:00 p.m (ET), you will be scheduled to receive your funds the following banking business day. Check ‘n Go is unable to process loans on days when banks are closed. If you apply late in the day before a banking holiday, or on a banking holiday, your loan will be originated the next business day, and you can expect to receive your funds on the second business day following your application.

Do I need to fax any documents for an installment loan?

Please refer to your My Account page to see what documents you need to provide. If you do need to send in any supporting documents (usually your most recent pay stub or a copy of your most recent SSI award letter) please use the Upload Documents feature during your loan application process, or fax them to 1-800-723-7032.

How do I check the status of my installment loan application?

You can access your online installment loan account anytime to review or print your loan information.

To check on the status of your online installment loan, follow these simple steps:

  • Return to
  • Click on the My Account link in the upper right corner of the Check ‘n Go home page
  • Enter your e-mail address and password, which will be the same email address and password that you registered with us when applying for your installment loan

Once logged in, you can apply for an installment loan, check on the status of any outstanding loans, update information, or review documents. Double-check if there are any documents you still need to send in, or if you have an upcoming payment due. To print copies of any documents, simply select the print option in your Web browser.

How do I sign my installment loan documents?

You can sign you online installment loan documents through the application, generally by checking a box. Checking the box on the application serves as a legally binding electronic signature. You should only borrow installment loans from a trustworthy lender with a secure website. Trustworthy lenders should provide links to your loan agreement, their privacy policy, and any other terms or conditions that apply. Always review these policies, terms, and conditions before signing your application. Look for clear, easy-to-understand financial facts. If the lender doesn’t readily provide this information, consider applying for an installment through another lender.

Why is there so much information in the installment loan Customer Agreement?

The Agreement you read and sign prior to receiving your installment loans proceeds is a contract between you and Check ‘n Go. The contract complies with all applicable state and federal disclosure requirements. It fully outlines the terms of the installment loan transaction, including the cost expressed both as a dollar amount and as an Annual Percentage Rate (APR). The installment loan customer agreement is a comprehensive document that fully outlines all terms, conditions, and applicable laws of an installment loan transaction. This document is designed to provide the borrower with detailed descriptions of everything expected of both the installment loan provider and the borrower. This document also explains all state and federal laws that apply to the loan.

The installment loan customer agreement will contain the following:

State and Federal Disclosures
Depending on where the installment loan provider is located, state laws will vary. Some states have specific laws pertaining to the amount borrowed, which can range from a flat amount to a percentage. There are also laws in place that define the minimum and maximum borrowing period for an installment loan.

Regardless of the state of the installment loan provider, federal laws will apply everywhere and are outlined so the borrower can take them into consideration.

Rates and Terms
Every installment loan provider has its own applicable charges that will affect the transaction. These are outlined in the installment loan customer agreement, including service fees and fees that will apply should the repayment become past due. The service fee is the flat amount added to the loan amount. This fee will be expressed in a dollar amount, as well an Annual Percentage Rate (APR) in accordance with federal law.

When will my installment loan payments be due?

Your electronic payments will be due on your payday. Please refer to your loan contract to view your payment schedule.

If you wish to set up an alternate form of payment by cashier’s check, debit card, money order, or MoneyGram, please give us a call at 1-800-561-CASH to confirm your method of payment.

What are my installment loan repayment options?

Your electronic payments will be directly deducted from your checking account. You can also set up an alternate form of payment using a cashier’s check, debit card, money order, or MoneyGram. Please note:, these options are not available in every state. Please give us a call at 1-800-561-CASH to confirm your method of payment. Unless alternate payment arrangements are made, your payment will be electronically withdrawn from your checking account. These payments will be deducted on your pay day. If you want to repay more of your loan earlier, it could result in an interest savings.

Can I pre-pay my installment loan early? Does pre-paying my installment loan early save me money?

Does pre-paying my installment loan early save me money? You can pre-pay your installment loan early. Doing so may result in an interest savings. The amount of interest your loan accumulates is based on how long you have the loan. The less time you have the loan, the lower the fees you have to pay. If you wish to make a prepayment, contact Check ‘n Go customer service at 1-800-723-7022 for more information and instructions.

Get the cash you need – when you need it.

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Online Disclosures

Customer Notice: Payday Loans are typically for two-to four-week terms. Some borrowers, however, use Payday Loans for several months, which can be expensive. Payday Loans (also referred to as Payday Advances, Cash Advances, Deferred Deposit Transactions/Loans) and high-interest loans should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction. See State Center for specific information and requirements.

Rhode Island licensed check casher. California operations licensed by the California Department of Financial Protection and Innovation pursuant to the California Deferred Deposit Transaction Law. Texas loans originated by a third-party lender, restrictions apply. Eastern Specialty Finance, Inc., D/B/A Check ‘n Go is licensed by the Delaware State Bank Commissioner pursuant to 5 Del. C. sec. 2201 et. al., and expires 12/31/2021.

Check `n Go Online is not a direct lender in Texas, where instead it acts in the capacity as a Credit Services Organization in conjunction with third-party lenders.

*Approval depends upon meeting legal, regulatory and underwriting requirements. If approved and originated by 8:00 pm ET on a business day, online loans are typically funded the next business day. All times and dates are based on Eastern Time (ET). Check `n Go and third-party lenders may, at their discretion, verify application information by using national databases that may provide information from one or more national credit bureaus, and Check `n Go or third-party lenders may take that into consideration in the approval process.

We do not report credit in Ohio or Texas.

Products or services offered to customers may vary based on customer eligibility and applicable state or federal law. All available products subject to applicable lender’s terms and conditions. Actual loan amounts vary. See State Center for specific information and requirements.

Check `n Go currently operates online in: Alabama, California, Delaware, Florida, Hawaii, Idaho, Indiana, Kansas, Maine, Michigan, Mississippi, Missouri, Nevada, New Mexico, North Dakota, South Carolina, Texas, Utah, Wisconsin, and Wyoming.

Check `n Go currently operates in store locations in: Alabama, Delaware, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Mississippi, Missouri, Nevada, New Mexico, Ohio, Oklahoma, Rhode Island, Tennessee, Texas, Utah, and Wisconsin.

Notice to California consumers: In order to process credit applications, service accounts, and provide the best online and in-store experience, Check ‘n Go collects various categories of information on consumers during the application process. Categories of information may include internet protocol address, internet and network information, geolocation data, product preferences, and inferences drawn from this information.

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