Life right now is different. At Check `n Go, we believe that no one should face financial uncertainty alone. So we’re busy thinking of new ways to be there for you. We’ve begun by eliminating all convenience fees for making a payment online or by phone, late fees, and NSF fees.
We also want to help you take advantage of the COVID-19 financial relief that is being made available by cell phone providers, gas and electric, and credit card issuers and lenders. From waiving late fees, to suspending disconnection of service, help is available!
Read on to find where.
Meeting Your Basic Needs: Food Assistance, Bill Help, and Free Programs
You can find food assistance, help paying bills, and other free or reduced cost programs that help people affected by the COVID-19 pandemic by entering your zip code at FindHelp.org.
Staying Connected: Cell Phone and Internet Service Providers Sign the “Keep Americans Connected Pledge”
Many telecommunications and cable companies have signed the “Keep Americans Connected Pledge,” at the request of the Federal Communications Commission (FCC), in the face of the COVID-19 coronavirus pandemic. Internet Service Providers are also opening up their hotspots for free to ensure everyone is connected. Verizon, Sprint, AT&T, and many others have agreed to waive late fees, suspend service terminations, and open hot spots until at least mid-May. View this list to see if your provider has signed the pledge.
Financial Health: Temporary Coronavirus Relief from Credit Card Issuers, Banks, and Lenders
Need help prioritizing your bill payments during the coronavirus pandemic? Many lenders, banks, and card issuers are offering flexible payment options. It’s definitely a wise move to call the customer service number on the back of your card to ask about their flexibility options. You can also find specific pages on their websites about their coronavirus response.
Keeping the Power On: Assistance from Gas and Electric Companies
According to the Energy and Policy Institute (EPI), “Many utilities that sell electricity and gas around the United States are suspending disconnections of customers who do not pay their bills during the coronavirus crisis, or are being ordered to suspend disconnections by regulators or other government officials.” Yours may be one of them. You can check this live list of updated gas and electric companies, or call your company directly.
At Check ‘n Go, we want to be here for you during the COVID-19 pandemic. As always, whatever happens, we’ll handle it together. Please reach out to us to discuss your situation and explore ways we can help at 1-800-723-7022 or email us at firstname.lastname@example.org.