If at first you don’t succeed, try again. It may be an old saying, but it can still pay off – as shown in the story of Debra J.*, a Check `n Go customer who lives in California.
When Debra walked into the Visalia, California Check `n Go store to apply for a payday loan, Check `n Go associate Victoria Z. wondered if there might be other loan options that would better suit her needs. Debra had not taken out a Check `n Go loan since 2009, but she had suddenly found herself overwhelmed with school-related expenses. She needed the funds to purchase books, supplies and a new laptop computer. It was November, and with holidays just around the corner, Debra was feeling the crunch. She just wasn’t sure how she would be able to afford it all.
“I let her know I had a product that may possibly help improve her finances in up to five different ways, and asked if I could talk to her about that,” recalls Victoria. “I told her about a long-term loan option that might be able to improve her cash flow over the next thirty days. She was hesitant to apply because, she said, her credit score wasn’t very good.”
Debra had stopped in previously in hopes of a similar loan, but was denied on the basis of credit. Luckily, Victoria knew there was a chance she might still be able to help Debra. “I let her know she had come to the right place, and that we specialize in helping customers who don’t have outstanding credit.”
While this situation is certainly not true of everyone, in Debra’s case, recent changes had made her eligible for a loan she did not think she could get. Victoria discussed Debra’s payment options with her, as well as how she could use the funds, and Debra decided on the loan amount that was best for her.
“She was so excited to be able to have money for her schooling and also for the upcoming holidays, and I was so glad I didn’t give up when she told me she had recently been denied,” recalls Victoria. “It was one of those days that reminded me why I love doing what I do!”
*Customer’s name has been changed to protect her privacy.