Check `n Go Customer Experience
Find out how Check ‘n Go is going beyond loan products to give back to the community and help folks like you.

How Thoughtful Answers Made the Difference

How Thoughtful Answers Made the Difference

Understanding and empathy—they are musts in every relationship. At Check `n Go, we pride ourselves on being compassionate and considerate listeners to our customers. Check `n Go  employee Laiza Stroud recently lent an ear to her customer,…
How Check `n Go Helped One Dad Come to the Rescue

How Check `n Go Helped One Dad Come to the Rescue

Zac* called his local Check `n Go in a panic. He was already paying off one loan with Check `n Go, and now he needed more money – in the worst way. He had just found out that his kids and their mother were being evicted from their home.…
employee spotlight

The Choice Loan™ Gets a Mom Back on Track

When debt gets out of hand, it can seem like living in a hamster wheel—taking one loan to pay off another, and never catching up. For Check `n Go associates, helping customers get a better sense of control in their finances is a core value.…
man and kitty

A Hero for Tiger the Kitten

The newborn kitten really needed a hero. Abandoned in a dumpster at a California apartment complex, it was too tiny to climb out or fend for itself. Just in the nick of time, the hero it needed showed up. David E. was an animal lover who…
Lisa M.: A Friend in Times of Need

Lisa M.: A Friend in Times of Need

At Check `n Go, we strive to treat our customers the way we would want to be treated. When we take the time to get to know our customers, we often become more than just a lender. We become a friend in times of need. Check `n Go associate Lisa…
The Extra Mile Makes the Difference

The Extra Mile Makes the Difference

Going the extra mile is what we do at Check `n Go. When a customer wrote in to tell us about her experience with Check `n Go Associate Phil Stegall in Oklahoma, we knew it was one we had to share. When Jane* came to Check `n Go in need of a…
Making the Most of a Bad Situation

Making the Most of a Bad Situation

When life takes a wrong turn, it’s easy to lose hope. Sometimes just listening to a customer and understanding their needs can be all it takes to turn someone’s unlucky streak into a step toward happier times. Courtney P., an associate at…
Why People Come Back To Check `n Go

Why People Come Back to Check `n Go: Laura’s Story

“A year and a half ago, a customer with a big personality came into our location to apply for an installment loan,” recalls Tamika, a customer service rep in our Simpsonville, South Carolina store. “I’ll call the customer Laura.”* Laura…

A Relationship Built on Trust

The first requirement of any relationship is trust. That’s true in life – and it’s a founding principle of everything we do at Check `n Go. Take a look at this story from Hannah Rodriguez, a Check `n Go store manager in Skokie, Illinois. When…
A Move In The Right Direction With Payments

A Move In The Right Direction With Payments

Sometimes, just taking the first courageous step to ask for help is all it takes to make a positive change. Just read this story from Erika Sackett, a Check `n Go associate, who is never afraid to go the extra mile for her customers. “Our…
how-check-n-go-helped-one-person-out-of-a-very-tight-spot

How Check `n Go helped one person out of a very tight spot.

T. Smith was in a bad spot financially and needed help in a hurry. The situation was so tight that T. was on the verge of “panicking.” Then T. decided to apply for a loan at Check `n Go, and everything turned out fine. Here’s how T. described…
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Online Disclosures

Customer Notice: Payday Loans are typically for two-to four-week terms (up to six months in IL). Some borrowers, however, use Payday Loans for several months, which can be expensive. Payday Loans (also referred to as Payday Advances, Cash Advances, Deferred Deposit Transactions/Loans) and high-interest loans should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction. See State Center for specific information and requirements.

Rhode Island licensed check casher. California operations licensed by the California Department of Financial Protection and Innovation pursuant to the California Deferred Deposit Transaction Law. Texas loans originated by a third-party lender, restrictions apply. Eastern Specialty Finance, Inc., D/B/A Check ‘n Go is licensed by the Delaware State Bank Commissioner pursuant to 5 Del. C. sec. 2201 et. al., and expires 12/31/2020.

Check `n Go Online is not a direct lender in Texas, where instead it acts in the capacity as a Credit Services Organization in conjunction with third-party lenders.

*Approval depends upon meeting legal, regulatory and underwriting requirements. If approved and originated by 8:00 pm ET on a business day, online loans are typically funded the next business day. All times and dates are based on Eastern Time (ET). Check `n Go and third-party lenders may, at their discretion, verify application information by using national databases that may provide information from one or more national credit bureaus, and Check `n Go or third-party lenders may take that into consideration in the approval process.

We do not report credit in Ohio, Texas or Illinois.

Products or services offered to customers may vary based on customer eligibility and applicable state or federal law. All available products subject to applicable lender’s terms and conditions. Actual loan amounts vary. See State Center for specific information and requirements.

Check `n Go currently operates online in: Alabama, California, Delaware, Florida, Hawaii, Idaho, Illinois, Indiana, Kansas, Maine, Michigan, Mississippi, Missouri, Nevada, New Mexico, North Dakota, South Carolina, Texas, Utah, Wisconsin, and Wyoming.

Check `n Go currently operates in store locations in: Alabama, Delaware, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Mississippi, Missouri, Nevada, New Mexico, Ohio, Oklahoma, Rhode Island, Tennessee, Texas, Utah, and Wisconsin.

Notice to California consumers: In order to process credit applications, service accounts, and provide the best online and in-store experience, Check ‘n Go collects various categories of information on consumers during the application process. Categories of information may include internet protocol address, internet and network information, geolocation data, product preferences, and inferences drawn from this information.

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