Customer Service FAQs

Hours of Operation for Online Customer Service
Monday – Friday 8am – 8pm (ET)
Saturday 8am – 2pm (ET) Sunday Closed

7755 Montgomery Road Cincinnati, OH 45236

© 2012 Check 'n Go. All rights reserved. Payday Loans are also commonly referred to as Short Term Loans, Cash Advances, Payday Advances, Payday Advance Loans and Fast Cash Loans

Check 'n Go or third party lenders do not utilize traditional credit checks as part of the payday loan approval process. However, Check 'n Go and third party lenders may, at their discretion, verify application information by using national databases, including but not limited to Teletrack, that may provide information from one or more national credit bureaus, and that Check 'n Go or third party lenders may take into consideration in the approval process.

Actual loan amounts vary. See State Center for specific information and requirements.

**Eligibility for the faxless application process depends on the applicant meeting certain qualification criteria. Faxless application process is not available in all states.

***Products or services offered to customers may vary based on customer eligibility and applicable state or federal law.

†Instant payday loans and other same day funds not available in all states and are available only to eligible customers. Restrictions may apply.