Check 'n Go Online Payday Loan FAQs

I was told my Check 'n Go online payday loan documents were sent to my email address, but I have not received them.

When applying for an online payday loan, you may not receive the documents you need right away. There are several ways you can check to see if there is a problem and get things moving again:

Check Spam and Junk Folders
Often, email programs and web-based email will classify mail with attachments from an unfamiliar address as spam or junk for your safety. If this is your first online payday loan through Check 'n Go, this is probably the case. Check your spam or junk email folder to see if the Check 'n Go payday advance loan documents you need have been filed there. Then you should be able to drag and drop, or re-sort the message back to your inbox.

Check Your Email Client
Non-web-based email programs that have to be set up by the user can be prevented from doing their jobs with a simple mistype. If you use a separate client for your email, check the account set up to make sure there are no typos or missing information. You may find that you were missing more email than you thought!

Check Your Internet Service Provider (ISP)
Your ISP may filter spam email through other means that only a technical support representative can turn off. Or, they may be having difficulties with email services in your area. A quick phone call may solve the problem.

If you use a web-based email service, the website may be down or experiencing problems. Check the homepage of your provider and look for any updates.

Still don't have your online payday loan documents? The email may just have experienced a delay in arriving. Wait for 30 minutes, and then check again.



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