When applying for an online payday loan, you may not receive the documents you need right away. There are several ways you can check to see if there is a problem and get things moving again:
Check Spam and Junk Folders
Often, email programs and web-based email will classify mail with attachments from an unfamiliar address as spam or junk for your safety. If this is your first online payday loan through Check 'n Go, this is probably the case. Check your spam or junk email folder to see if the Check 'n Go payday advance loan documents you need have been filed there. Then you should be able to drag and drop, or re-sort the message back to your inbox.
Check Your Email Client
Non-web-based email programs that have to be set up by the user can be prevented from doing their jobs with a simple mistype. If you use a separate client for your email, check the account set up to make sure there are no typos or missing information. You may find that you were missing more email than you thought!
Check Your Internet Service Provider (ISP)
Your ISP may filter spam email through other means that only a technical support representative can turn off. Or, they may be having difficulties with email services in your area. A quick phone call may solve the problem.
If you use a web-based email service, the website may be down or experiencing problems. Check the homepage of your provider and look for any updates.
Still don't have your online payday loan documents? The email may just have experienced a delay in arriving. Wait for 30 minutes, and then check again.
Hours of Operation for Online Customer Service
Monday – Friday 8am – 8pm (ET) Saturday 8am – 2pm (ET) Sunday Closed
7755 Montgomery Road Cincinnati, OH 45236
Customer Notice: Payday loans / cash advances are typically for two- to four-week terms. Some borrowers, however, use them for several months. Payday advances should not be used as a long-term financial solution, and extended use may be expensive. Borrowers with credit difficulties should seek credit counseling.
*Approval depends upon meeting legal, regulatory and underwriting requirements. Check 'n Go and third party lenders may, at their discretion, verify application information by using national databases, including but not limited to Teletrack, that may provide information from one or more national credit bureaus, and Check 'n Go or third party lenders may take that into consideration in the approval process.
†Check 'n Go Online is not a direct lender in Texas and Ohio, where instead it acts in the capacity as a Credit Services Organization in conjunction with NCP Finance Limited Partnership as the direct lender.
‡Check 'n Go and third party lenders may, at their discretion, verify application information by using national databases, including but not limited to Teletrack, that may provide information from one or more national credit bureaus, and Check 'n Go or third party lenders may take that into consideration in the approval process
Products or services offered to customers may vary based on customer eligibility and applicable state or federal law. Actual loan amounts vary. See State Center for specific information and requirements.
Check 'n Go is currently operating in: Alabama, California, Delaware, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Wisconsin, and Wyoming.
Check 'n Go OH License #SM.501663 and #CS.900077.000, and #CC700416. Rhode Island licensed check casher. Licensed by the California Department of Corporations pursuant to the California Deferred Deposit Transaction Law. California loans other than deferred deposit loans are issued pursuant to the California Finance Lenders Law. Texas and Ohio-Loans originated by a third party lender, restrictions apply.
© 2014 Check 'n Go. All rights reserved. Payday Loans are also commonly referred to as Cash Advance, Payday Advances, Payday Advance Loans and Fast Cash Loans
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